ProForm Carbon EL Elliptical

ProForm Carbon EL Elliptical

The ProForm Elliptical Carbon EL is engineered for optimal comfort and performance. Its adjustable Ergo Path ensures that your stride feels natural and fluid, while the 48 cm stride length accommodates users of all heights. Whether you’re going for a light cardio session or an intense full-body workout, this elliptical is designed to support your movements and reduce joint stress.

• iFit® Bluetooth Smart (BLE) Enabled
  
• 5” High Contrast Multi-Color Display 
  
• ActivePulse™ Technology- Arm Band 
  
• Sold Separately
  
• 18 levels Digital QuickResistance
• Front Drive
  
• 48 cm Adjustable Stride
  
• 7 kg Effective, Inertia-Enhanced Flywheel
  
• 18 levels Digital QuickResistance®
  
• 0-20° Adjustable Ramp, 5 positions
  
• SMR™ Silent Magnetic Resistance
  
• Soft Touch Upper Body Grips
  
• Dual 2” Speaker
  
• Water Bottle Holder
  
• USB-C Port: Yes (Device Charger)
• Oversized Pedals
  
• Integrated Tablet Holder
  
• 125 kg Weight Capacity

We are confident that you will love our product, and we stand behind our product with our 4-point customer promise:

Quality: Our products are made with the highest quality materials and standards, ensuring durability and safety.

Satisfaction: We are committed to providing our customers with the best possible experience, and we stand behind our product with a satisfaction guarantee.

Support: Our team is dedicated to providing exceptional customer service and support, ensuring that your experience with our products is seamless and hassle-free.

Value: We offer competitive pricing and value for our customers, making our products an affordable and essential addition to your collection.

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com