AD Fundamentals Shoe Care Kit

-For All Shoe Types and Colors

-240ml Bottle Cleans up to 85 Pairs

-Naturally Derived ingredients

Contents: ANTIDOTE Cleaning solution 240ml , AD Medium bristle brush,  AD Hard bristle brush, microfiber towel, How to use Card

The Fundamentals kit includes a 240ml bottle of our Premium Shoe Cleaner and Both Medium and Hard Shoe Cleaning Brush and our premium microfiber towel.

Read important material instructions down below

1. First Dry brush shoe removing excess dirt

2. Apply Half a cup of water in a bowl add 2 to 3 squirts of solution on the water

3. Gently clean shoe uppers using the medium bristle brush in a circular motion, use the hard bristle brush on shoe soles only.

4. Constantly wipe clean with the microfiber towel throught cleaning for optimum results

Note: For fabric based shoes use a clean bowl of water and solution mixture for each individual shoe.

Our Premium Shoe Cleaning Solution is safe to use on all colors and materials including Leather, Knit, canvas, vinyl, Cotton, Mesh and more.

All our products are made of naturaly derived ingredients designed to be gentle and safe on premium materials.

-Cleaning solution 250ml bottle Cleans up to 85 shoes or 40 pairs
-Effectively cleans and conditions
-Only 4 squirts needed on a bowl of water to clean 2 pairs
-Standard brush is great for all round cleaning and for all upper areas.
-Hard bristle brush is ideal for midsoles and outsoles.
-Does not contain any harsh chemicals or abrasives
-Completely biodegradable

IMPORTANT NOTE:          SUEDE and NUBUCK !!
We advise you to always try dry brushing the suede gently until its clean with NO water usage whatsoever!, if the suede is completely dirty and there's no use then you can follow the next option--
Suede tends to be a delicate unpredictable material with many different grades which can sometimes have a huge problem with water itself, some grades and types can bleed there color when in contact with water, we advise you to always patch test first.!! (Test clean on a hidden unseen part of the shoe)

NOTE: We do not recommend cleaning custom painted or unsealed leather. Use extra care when cleaning dyed suede as its color is likely to bleed when in contact with water. 

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com