Tour Endurance Ultra Tennis Bag (12 Racket)

The TOUR ENDURANCE bag range has been designed in collaboration with Daniil Medvedev and Iga Swiatek to withstand the extreme conditions experienced by players on the Tour. It's the benchmark for durability. With its tearproof Tarpaulin fabric, waterproof construction and ergonomic carrying system, it's the perfect companion for long tennis sessions in all weather, as well as on tour to tournaments on the other side of the world.

Daniil and Iga particularly insisted that the racket pockets should be large so that frames can be easily slipped in, and that there should be plenty of space to hold as many items as possible. The sides of the bag have also been reinforced to protect the rackets and keep the bag upright when carried.

In terms of style, this is the ultimate in elegance and performance. Glossy black branding in matching shades against a deep, chic matte black background for a subtle contrast. The inside of the bag is in fluorescent yellow for a vibrant splash of colour and to better highlight your belongings.

The TOUR ENDURANCE ULTRA BLACK 12R racket bag is the best mix for carrying a maximum amount of equipment to tournaments or team matches in a space-saving design. With 2 large racket pockets for 12 frames and 1 secret zipped pocket inside to protect valuable items.

Very practical.

• Maximum resistance
• Large capacity in a space-saving volume
• Waterproof Tarpaulin material
• Comfortable, ergonomic carrying system
• 3 pockets

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com