Drax Soft 2025 Padel Racket

Starvie Drax Soft 2025 Padel Racket -Grey 

An innovative teardrop-shaped racket designed to optimise your game to the highest level. We have incorporated a better weight distribution thanks to its seven-sided geometric heart and the indentations in the racket profile. The Drax racket features the new 12K fibre and soft 30 rubber for greater flexibility, manageability and comfort.

• NEW. Two layers of 12K carbon in the racket head. This fabric is more flexible than 3K carbon. This translates into a softer feel, providing great ball rebound, although the Drax racket is stiffened by the use of two layers of this carbon which provide extra power and control.
• Soft 30 rubber of soft density for a generic game that adapts to any type of player. It contributes to achieving greater ball speed and ease of execution of any type of stroke.
• Teardrop shape, its sweet spot is placed towards the tip of the racket.
• NEW. Racing Tech technology applied to the racket surface, this is an innovative roughness acquired directly from the aluminium mould which increases its durability. Its texture creates multiple angled edges that increase the spin when hitting the ball.
• NEW. The Hepta Bridge is a technology applied to the heart of the racket. Its 7-sided geometric structure provides stability, reducing any twisting and bending of the racket, making it lighter and increasing its manoeuvrability. In addition, being a geometric heart, it distributes the forces evenly, improving the absorption of the vibrations generated when you hit the ball.
• NEW. The Airflow Design are indentations applied to the profile of the racket that help reduce the weight of the racket. This allows the racket to move more efficiently, helping players to generate more speed and power in their shots.
• Longer Handgrip Technology: 1.5 cm longer grip for a more comfortable two-handed grip.
• Noene Inside: is a technology applied to the handle of the racket that has been developed in collaboration with NOENE®. The new anti-shock padel grip Noene Inside StarVie, exclusive to the brand's rackets and fitted as standard, absorbs and protects up to 96% of the negative energy generated by shocks and vibrations.
• Product manufactured 100% in Spain

Specifications:

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com