Cloudhorizon 1 Performance Outdoor Shoes

On Cloudvista 2 – Trail & Urban Hybrid Running Shoe -Grey

Product Overview
The Cloudvista 2 is a lightweight, all-terrain shoe designed for runners seeking versatility across trails and pavement. Swiss-engineered with a pronounced rocker, soft Helion™ foam, and sticky Missiongrip™ traction, it offers smooth transitions, responsive rebound, and day-long comfort.

Key Benefits

• Smooth rocker ride: Elevated rocker design creates a seamless heel-to-toe roll for natural, efficient strides

• Bouncy rebound: Dual-pronged Speedboard® paired with soft Helion™ superfoam delivers a lively, energetic feel underfoot

• Reliable traction: Missiongrip™ rubber outsole with aggressive lugs ensures grip on mixed terrain

• Secure and breathable: Lightweight engineered upper, reinforced with TPU mudguards and a snug lacing cage for comfort and fit across surfaces

• Eco-conscious build: Features recycled materials (upper, lining, insole), reducing environmental impact

Product Details

• Weight: Approx. 280–305 g per shoe

• Heel-to-Toe Drop: ~6 mm

• Upper: Ultra-breathable recycled polyester mesh with TPU mudguard

• Midsole: Soft Helion™ superfoam with embedded two-prong Speedboard®

• Outsole: Missiongrip™ rubber with enhanced traction pattern

• Fit: True to size, with a secure heel and accommodating forefoot

Ideal For

• Trail runners tackling easy-to-moderate routes

• Athletes who want a single shoe for both pavement and light trails

• Urban explorers and hikers enjoying comfort, grip, and Swiss design on every step

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com