WH-CH520 Wireless Headphone

About This Item

With up to 50-hour battery life and quick charging, you’ll have enough power for multi-day road trips and long festival weekends.1
Great sound quality customizable to your music preference with EQ Custom on the Sony | Headphones Connect App.3
Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Designed to be lightweight and comfortable for all-day use.1
Crystal clear hands-free calling with built-in mic.
Multipoint connection allows you to quickly switch between two devices at once.2
Find your headphones easily with Fast Pair.2
Connect to your PC easily with Swift Pair.
360 Reality Audio compatible so you can fully immerse yourself in sound all around you.3
Siri/Google Assistant compatible.4
Swivel design for compact and easy carrying.
Partially made with recycled plastic and uses plastic-free packaging.
Build-in microphone

Specifications

General Features

Headphone Type: Closed

Driver Unit: 30mm

Wearing Style: On Ear

DSEE: Yes

Frequency Response (Bluetooth® Communication)
Frequency Range(A2DP): Yes

General Features (Active Headphones)
Volume Control: Yes

Size & Weight

Weight: Approx. 147g

If you need to return your order, please fill out the Return Form located at the bottom of this page.

Processing Time:

• Cairo, Giza and Other Governorates: 5–7 working days from the pickup date (including quality check).

Pickup:
Your item will be collected within 48 hours of submitting your return or exchange request.

Condition:
If the product is returned in any condition other than its original state, it will be sent back to you.

Delivery Fees:
Delivery and return shipping fees will be deducted from the refund amount and are non-refundable.

Refund Options

We offer several options depending on your payment method:

1. Cash on Delivery (COD)

If your order was paid in cash upon delivery, the refund amount will be credited to your WayUpSports.com wallet as store credit.
You can use this balance for any future purchases.

2. Installment & Payment Gateway (Valu, Souhoola, Premium, Contact, Halan, Seven, Aman, Tru)

If your order was paid using one of these payment methods, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–5 business days.

3. Bank Card or Bank Account Payments

If the payment was made via bank card or direct bank transfer, the refund will be:

• Processed within 48 business hours, and
• Reflected in your account within 3–14 working days, depending on your bank’s policies.

Exchange Policy

Exchange is available for the same model only, in a different size.

To request an exchange, please:

• Fill out the Exchange Form located at the bottom of this page, specifying your desired size, or
• Contact us through our customer support channels for assistance.

Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is collected and passes the quality inspection.

Important Notes

• Defective or faulty products are eligible for a full refund.
• Inspection upon delivery is not permitted due to shipping company guidelines.
• The following items are non-returnable and non-exchangeable unless defective:
  Supplements, personal-use items (e.g., socks, boxers, sports bras, swimsuits, headwear, and water bottles).

Contact Us

• Customer Service Phone: +20 248808060
  (Saturday to Thursday, 10 AM – 6 PM)
• Social Media: Facebook, Instagram, or our Website Chatbot
  (Daily, 8 AM – 2 AM)
• Email: info@wayupsports.com